Privacy Policy
This policy explains what personal information may be collected, why it is used and how it can be shared or retained.
Who handles personal information
White Star B.V. operates the casino services described on this website. Personal information may also be processed by payment providers, identity-verification services, game studios, fraud-prevention systems, hosting suppliers and professional advisers where required to provide or protect the service.
Information collected
Information can include registration details, age and identity data, contact information, login records, device and IP information, game activity, communications, payment history and verification documents. Enhanced reviews may require source-of-funds or source-of-wealth records.
How information is used
- To register and administer an account.
- To process NZD, card, wallet, bank and cryptocurrency transactions.
- To complete KYC, anti-money-laundering and fraud checks.
- To apply game, promotion and responsible gambling rules.
- To maintain security, investigate disputes and meet legal obligations.
- To provide support and service communications.
Cookies and technical data
Cookies and similar technologies may be used for essential sessions, security, preferences, traffic measurement and referral tracking. Browser settings can block optional cookies, although essential functions may not work correctly when all storage is disabled.
Sharing and international processing
Information may be processed outside New Zealand or the country where the player is located. Disclosures to service providers should be limited to the purpose required for payments, verification, security, support, legal compliance or platform operation.
Retention and security
Records may be retained for the period required by account administration, payment disputes, anti-money-laundering obligations, fraud prevention and applicable law. Technical and organisational measures are used to reduce unauthorised access, loss or misuse, but no online system can guarantee absolute security.
Requests and contact
Subject to applicable law, a player may request access to personal information, correction of inaccurate details or information about how data is handled. Requests can be sent to [email protected]. Identity confirmation may be required before a request is completed.