Responsible Gambling

Set a budget before depositing and use only money that is not needed for rent, bills, food, debt or other essential expenses. Avoid borrowing to gamble, increasing stakes to recover a loss or continuing when gambling is causing stress.

Regal Rush may provide deposit limits, time-outs, reality checks and self-exclusion. The activation method can differ by account and may require contact with support.

• Deposit limits restrict how much can be added during a selected period.
• Time-outs or cooling-off periods temporarily block access.
• Reality checks provide reminders during play.
• Self-exclusion blocks access for the selected exclusion period.

Warning signs can include hiding gambling, borrowing money, missing payments, chasing losses, spending more time or money than planned, or feeling anxious when unable to gamble. Stop playing and seek support when gambling begins to affect finances, health, work or relationships.

A self-exclusion request should state the account details and requested period clearly. During exclusion, do not attempt to create another account or use another person's payment method. Account and responsible gambling enquiries can be sent to [email protected].

Free and confidential support is available through Gambling Helpline in New Zealand. Call 0800 654 655 or send a free text message to 8006. The service is available 24 hours a day for people affected by their own gambling or someone else's gambling.