Terms and Conditions
These Terms explain the rules that apply to account access, games, payments, promotions and withdrawals.
Operator and scope
Regal Rush Casino is operated by White Star B.V., company number 153150, with a registered address at Korporaalweg 10, Willemstad, Curaçao. The operator holds Curaçao Gaming Authority licence OGL/2023/159/0076. Privado Ltd., company number HE 417876, is identified separately as a facilitating company and is not the licence holder.
Eligibility and account registration
Players must be at least 18 years old and legally permitted to gamble in their place of residence. Registration information must be accurate, current and complete. An account may be restricted when identity, age, location or payment ownership cannot be confirmed.
- Only the registered account holder may use the account.
- Payment methods must belong to the account holder.
- False details, duplicate accounts and location masking are prohibited.
- Game and payment availability may differ by country, currency, provider and device.
Games and results
Each game is governed by the rules, paytable, stake limits and settlement method displayed by the relevant provider. Live games follow the betting window and result shown during the studio session. Progressive jackpot values change and reset according to the provider rules after a qualifying win.
Promotions and wagering
Every promotion is subject to the terms displayed with the active offer. The New Zealand welcome package may include 100% up to NZ$1,000 plus 200 Free Spins, subject to the qualifying deposit, activation, game contribution, maximum bet, wagering and expiry rules. Promotional funds should not be accepted until the full conditions have been reviewed.
NZD deposits and withdrawals
Eligible New Zealand players may use NZD and the payment methods shown in the cashier. Available deposit and payout routes can differ by account and may change. Withdrawal requests are normally reviewed within one day, but internal processing can take up to 48 hours when verification or payment checks are required.
- E-wallet payouts may arrive immediately after approval.
- Cryptocurrency timing depends on network confirmations.
- Bank transfers usually require 3 to 5 banking days after approval.
- Banks, wallets and blockchain networks may apply external charges.
Verification and source-of-funds checks
The operator may request photo identification, proof of address, payment ownership evidence, a selfie or source-of-funds records. Requested documents must be clear, current and consistent with the account. A withdrawal can remain pending until the required review has been completed.
Responsible gambling and account restrictions
Deposit limits, time-outs, reality checks and self-exclusion may be available through the account interface or support process. An account may be limited, suspended or closed for prohibited conduct, failed verification, payment abuse, bonus manipulation, security concerns or legal restrictions.
Changes and contact
Games, payment methods, promotions and these Terms may change. The version published on the website applies from its stated effective date. Questions can be sent to [email protected].